



Shipping Information
At Groera, every tote bag is hand-painted with care, making each piece truly one of a kind. As our bags are crafted individually, delivery times may vary depending on stock availability and customization requests.
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Dispatch & Processing Times
- In-stock bags: Dispatched the next working day.
- Made-to-order (out of stock) bags: Please allow up to 5-7 working days for painting and preparation before dispatch.
- Bespoke designs: Timelines depend on the complexity of the design. Once the design is finalized with you, painting and preparation will take approximately 10–15 working days before dispatch.
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Important Notes
- All bags are hand-painted individually, so no two will ever be exactly the same — that’s what makes your tote uniquely yours.
- We’ll notify you once your order has been dispatched and provide tracking details where applicable.
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UK Standard Delivery is £3.95 but free if you spend over £80.00.
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INTERNATIONAL DELIVERY
All international deliveries are sent via courier tracked service and you will receive a message once your parcel has been dispatched. The standard delivery time for international parcels depends on destination. Shipping cost is dependent on destination.
Please email the details of your order and shipping address to info@groera.co.uk for an estimated quote.